FAQs

Yes, the King size double and twin bunk beds are made up for your arrival with fresh crisp linen, and fluffy towels & hand towels are provided too.

There is coverage for most networks with 02 & Vodafone having excellent 4G signal.

Yes, we provide x2 free access codes for up to 3meg WiFi speeds for each Lodge booking. Additional access codes can be purchased onsite. We also offer Starlink Wifi which offers 14 Mbps download and 7 Mbps upload speed.

Check-in times are between 5 pm to 8 pm. After 8 pm the park Reception is closed – if you are going to arrive later due to traffic, please notify one of the team at the earliest opportunity on 01978 780 277 and we will try out best to accommodate you. If you call on the day the lodge/tent might be available before 5 pm

10am is the departure time on all days. We may have a late departure as a optional extra – please note this is subject to availability and usually available within the last 24hrs of departure time.

The swimming pool is open from 9 am – 10 am for adult-only sessions and 10 am – 4.30 pm for families (extended to 5 pm on all Saturdays and Peak Season times). Please note that under 18s must be accompanied by an adult in their party at all times, otherwise all guests can use the facilities at any time during their stay. Parents with children under 8 must accompany the child in the pool with a ratio of 1 under 8 to 1 parent unless swimming aids are used.

All lodges are strictly NON Smoking (including e-cigarettes).
Smoking is permitted in external areas, with bins provided around the whole site.

The lodges are fully equipped with appliances including; SMEG combination microwave/oven, SMEG twin induction hob, toaster, kettle, saucepans, crockery and cutlery/utensils. There is also a Dyson hair dryer, a Sony Bluetooth speaker and a 4k Panasonic 40” TV. Luxury!

An electric Webber BBQ can be hired for you stay. Please note that disposal BBQs are strictly not permitted.

There is a great on-site grocery shop offering fantastic local produce – welcome packs are also available from Champagne to BBQ meats.

Sorry, due to the Lodges being allergen friendly, we do not permit pets.

We provide a small starter amount of soap and washing up liquid. Additional items can be purchased – please enquire at Reception for optional extras that can be provided.

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